Exness India Privacy Policy
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Data Collection Practices
Exness collects personal information from Indian clients through several channels. This data gathering happens during account registration, verification processes, and ongoing account use. The information falls into specific categories:
- Personal identifiers such as name, address, and date of birth
- Contact information including email address and phone number
- Financial details like bank account and payment information
- Identity verification documents
- Trading activities and transaction history
- Technical data from device use and website interactions
Data collection occurs through direct submission by clients, automated systems during platform use, and third-party sources for verification purposes.
Purpose of Data Processing
The company processes collected data for several necessary functions:
Purpose | Description | Legal Basis |
Account Management | Creating and maintaining trading accounts | Contractual necessity |
Verification | Confirming identity and preventing fraud | Legal obligation |
Transaction Processing | Handling deposits and withdrawals | Contractual necessity |
Security Measures | Protecting accounts from unauthorized access | Legitimate interest |
Service Improvement | Analyzing usage to enhance platform functionality | Legitimate interest |
Regulatory Compliance | Meeting obligations under financial regulations | Legal obligation |
Each processing activity connects directly to a specific purpose with an established legal foundation for data handling.
Data Storage and Protection
Client information receives protection through multiple security layers:
- Data encryption during transmission and storage
- Access controls limiting employee information handling
- Regular security audits and vulnerability assessments
- Secure data centers with physical protection measures
- Intrusion detection systems monitoring for unauthorized access
Exness retains personal data only for the period necessary to fulfill established purposes or meet legal requirements. After this period, data undergoes deletion or anonymization.
Cross-Border Data Transfers
Given Exness’s global operations, data from Indian clients may transfer to servers outside India. These transfers follow strict protocols:
- Implementation of standard contractual clauses
- Verification of recipient country privacy standards
- Data transfer impact assessments
- Transparency about data movement locations
Indian clients receive notification when their data crosses borders with details about protection measures in place.
Third-Party Information Sharing
Exness shares client data with specific third parties under controlled circumstances:
- Financial institutions processing transactions
- Identity verification service providers
- Regulatory authorities requiring information
- Professional advisors under confidentiality agreements
- Technology service providers maintaining platforms
No data sharing occurs for marketing purposes without explicit consent. Each third-party recipient must demonstrate adequate security measures before receiving information.
Client Rights Under Privacy Framework
Indian clients maintain specific rights regarding their personal information:
- Access to view collected personal data
- Correction of inaccurate information
- Deletion requests for certain data categories
- Restriction of processing under specific circumstances
- Data portability to transfer information
- Objection to certain processing activities
To exercise these rights, clients can contact Exness through designated channels with specific request details.
Consent Management
The company bases certain data processing activities on client consent. This consent:
- Requires clear affirmative action
- Provides detailed processing information
- Remains withdrawable at any time
- Gets documented for verification purposes
When consent serves as the processing basis, clients receive straightforward withdrawal mechanisms without penalty to basic service provision.
Cookies and Tracking Technologies
The Exness website and trading platforms employ cookies and similar technologies to enhance functionality and gather usage data. These technologies collect:
- Session information
- Device identifiers
- Browser type and settings
- Navigation patterns
- Feature usage statistics
Clients can manage cookie preferences through browser settings or the platform’s cookie management tools. Some essential cookies remain necessary for basic functionality.
Data Breach Response Protocol
In case of security incidents affecting personal data, Exness follows a structured response plan:
- Immediate containment of the breach
- Assessment of affected data and potential impact
- Notification to relevant regulatory authorities
- Communication with affected clients when required
- Implementation of remediation measures
The company commits to notifying Indian clients about significant breaches without undue delay when personal data exposure occurs.
Children’s Privacy Protection
Exness services target adults and do not knowingly collect information from anyone under 18 years. The company implements:
- Age verification during registration
- Prompt deletion of inadvertently collected minor data
- Parental notification when underage collection is discovered
The account terms explicitly prohibit underage registration and trading.
Privacy Policy Updates
This privacy policy undergoes periodic review and updates. Changes happen due to:
- Regulatory developments
- Business practice evolution
- New service offerings
- Enhanced security measures
When significant changes occur, Indian clients receive notification through:
- Email communications
- Website announcements
- Login notifications
- Account dashboards
Clients bear responsibility for reviewing policy updates when notified.
Contact Information for Privacy Concerns
Indian clients with questions or concerns about data practices can contact Exness through multiple channels:
- Dedicated privacy email address
- Support ticket system
- Live chat functionality
- Postal mail to registered office
Inquiries receive responses within established timeframes based on complexity and request type. The company maintains records of all privacy-related communications for quality assurance and compliance purposes.
Dispute Resolution Process
If clients remain unsatisfied with privacy concern responses, Exness offers a structured escalation process:
- Initial review by privacy team
- Secondary assessment by compliance department
- Final review by senior management
- External resolution options if necessary
This framework ensures thorough examination of privacy complaints with appropriate consideration at each level.